".. I know from experience that critical thinking fund managers are like businessmen. They do their sums and they decide whether seeing a company is worth their time. Moreover, they do take access to senior management seriously and it is important to give them that access. Investor relations, like good customer service, should be viewed as a central tenet of management that cannot be ignored or farmed out to someone else."
Mr Magnus Bocker
Chief Executive Officer
Singapore Exchange Limited
Communication is crucial in any relationship.
And when billions of dollars are involved, it is best to be professional about it.